Pet insurance that’s easy as 1-2-3.
Spot makes it simple for pet parents to submit a claim and receive reimbursement for eligible services in just a few days.
Visit Any Vet
Yep! There are no vet restrictions. Visit any vet in Canada or the U.S.
Submit Your Claim
Send us your bill online, via fax, or email.
Get Paid!
Get cash back for covered vet bills either by direct deposit or cheque – your choice.
What is covered with Spot Pet Insurance plans?
When your pet means everything to you, you want what they need in a plan to get them back on their paws sooner. Spot Pet insurance plans provide coverage for your dog on eligible treatments and services for covered conditions. Spot Accident-only and Accident & Illness plans offer coverage that some other providers' plans may not include.
Happy Pet Parents Trust Spot
Fast and efficient processing of my…
Fast and efficient processing of my claim. I highly recommend
Service
Very helpful and understandig
Fast service
Fast service
I am glad that I took Spot Pet…
I am glad that I took Spot Pet insurance. Easy and quick claiming. I would definitely recommend it to my friends.
Easy to deal with insurance company.
Spot pet insurance has been very easy to deal with so far. They completed my claim within just a couple of days. Highly recommend.
Easy to Use
Maybe they will have direct billing in the future, but it was easy to upload/email the invoices and veterinary notes. Reimbursement was sent within a week. The only thing I disliked was having to call poison control, which charges in USD. Since they don't do conversions, they only paid what it was in Canadian dollars.
Prompt and professional
Prompt and professional
10/10, no notes
I have zero complaints about Spot. In fact, I swear by them and strongly recommend. They process the claims really efficiently; one time, I submitted a quote for pre-approval on a Wednesday night and on Thursday morning I had the pre-approval letter. It’s very easy to get someone on the phone too and they’re all helpful and friendly.
Quick and reliable customer service
Quick and reliable customer service
Straight forward, no-hassle insurance.
Would highly recommend Spot Pet Insurance. Their coverage is as described in there literature.
They've got your back. Why not cover theirs?
Life is full of surprises. Spot helps pet parents plan for the unexpected through easy and reliable pet insurance options that can be used at any licensed vet in Canada and the U.S. Enroll your Pet with a Spot Pet Insurance Plan and get up to 90% cash back on covered vet bills.
Pet Insurance FAQS
Have questions about pet insurance and how it works? Don’t worry, we’ve got you covered.
What Does Pet Insurance Cover?
Pet insurance can put money back in your pocket for veterinary costs needed to diagnose, treat, and manage an eligible condition. Exams and rechecks, x-rays, ultra-sounds, bloodwork, surgeries, stitches, medication, and prescriptions, and even prescription diets are all examples of costs that can be claimed for if they are used to treat or diagnose a covered condition.
Is Dental Coverage Included?
Most Spot Pet Insurance programs don’t offer dental coverage. For full details about what types of dental treatments can and cannot be covered, please review the terms and conditions of your plan.
What is a Pre-Existing Condition?
A pet’s illness or accident is considered pre-existing if the condition was onset before the policy coverage effective dates, or during a waiting period. This means if the first signs or symptoms of a condition showed up before coverage started, it would be considered pre-existing to coverage, even if it was not formally diagnosed. The most common reason why an illness or an accident is not covered by any pet insurance provider is if the condition was present before coverage started. For coverage to be available with almost all types of insurance, the problem must be new and unexpected.
For example, if typical symptoms of allergies (itchy skin, ear infections) were present before the coverage was effective or appeared within the waiting period of the policy, the allergies and related conditions, such as itchy paws and pyoderma, would be pre-existing to coverage.
What Are the Age Requirements?
You can enroll puppies as young as 8 weeks of age and adult pooches up to 10 years old. Kittens may be enrolled as young as 8 weeks of age and cats up to 12 years old. Once your pet is enrolled, they can stay on their Spot policy for life.
Dogs 12 and over and cats 13 and older can be enrolled in an Accident policy.
In cases where you don't know your pet's age, please estimate based on available medical records, shelter or rescue documentation.
Are Annual Check-Ups and Vaccines Covered? What About Spaying or Neutering?
Routine and preventative care treatments, such as annual wellness check-ups, vaccines or other treatments such as spaying and neutering or dental cleanings are not part of regular Accident & Illness plan coverage and are not available with an Accident plan’s coverage.
If you are interested in adding on this type of coverage for a little bit more each month, call to learn more about our optional wellness riders, available to add on to most Accident & Illness policies.